Frequently Asked Questions

You can book directly through our website by clicking "Book Now," which connects you to our ifleet booking platform. You can also reach us by phone or text at (916) 698-8636 or email us at contact@lucerotrucks.com. The process is fast and secure.

We offer a handpicked fleet of Ford vehicles including the 2018 Ford F-150 (our most popular), the 2024 Ford Bronco Big Bend, the 2021 Ford Escape Hybrid, and the 2016 Ford Escape. Fleet availability changes — visit our Fleet section or contact us directly for up-to-date options.

We recommend booking at least 2–3 days in advance to secure your preferred vehicle, especially on weekends and holidays. Last-minute bookings may be available depending on availability — don't hesitate to reach out and we'll do our best to accommodate you.

Yes! Contact us as soon as possible if you'd like to extend your rental. Extensions are subject to vehicle availability and must be confirmed before your original return time. We're flexible and happy to work with you.

Rates vary by vehicle and rental duration. For exact pricing, visit our booking page or contact us directly. We offer daily, weekly, and monthly rates — the longer you rent, the better the rate. There are no hidden fees; the price you see is the price you pay.

Yes, a security deposit is required at the time of booking. The deposit amount varies by vehicle and rental period. It is fully refundable provided the vehicle is returned in the same condition it was rented in, with no damage or excessive dirtiness.

Absolutely! We offer weekly and monthly discounts — the longer you rent, the more you save. Contact us directly for a custom rate quote on extended rentals. We're always happy to work out a deal for loyal customers.

Our primary pickup location is 180 Promenade Circle Ste 300, Sacramento, CA 95834. We also offer doorstep delivery to your home, hotel, or workplace throughout the Sacramento area — available weekends only.

Yes! We offer delivery and pickup at Sacramento International Airport (SMF) and other local airports. Contact us in advance to arrange airport service. This is one of our most popular options — arriving travelers love the convenience.

We're available 7 days a week. Standard hours are 8 AM – 8 PM, but we can accommodate early morning or late-night pickups by prior arrangement. We're a family-run operation and we go above and beyond to work with your schedule.

Insurance coverage is handled through ifleet, our booking platform. Basic protection is included with your rental. We recommend reviewing all available coverage options during the booking process and consider adding additional protection for full peace of mind, especially on off-road or long-distance trips.

Contact us immediately at (916) 698-8636 and document the incident with photos. Then contact ifleet to initiate a claim through the platform. We're here to guide you through the process every step of the way — you're never left on your own.

Every vehicle in our fleet receives regular professional inspections, timely oil changes, and a full detail before each rental. We hold ourselves to the highest standard — our 5.0 star rating on Turo across 1,200+ trips is proof of that commitment.

Lucero Trucks is a family-run premium car and truck rental company based in Sacramento, CA. With 9 years of hosting experience and over 1,200 completed trips, we've built a reputation for reliability, cleanliness, and exceptional customer service. We started on Turo and grew through genuine five-star experiences.

Our premier service means every vehicle is professionally cleaned and detailed before your trip, delivered directly to you on weekends if needed, and backed by 24/7 personal support from Rick and our team. We go above and beyond to ensure every detail of your rental experience is seamless from booking to return.

You can reach us by phone or text at (916) 698-8636, by email at contact@lucerotrucks.com, or visit us at 180 Promenade Circle Ste 300, Sacramento, CA 95834. We typically respond within minutes during business hours.